Ecobillz appoints Mr. Santoshkumar Hiremath as CX Leader and Head of Operations

 

Ecobillz appoints Mr. Santoshkumar Hiremath as CX Leader and Head of Operations

 

Ecobillz, a Belagavi-based, AI-driven B2B SaaS Digitization platform, which enables businesses to adopt Digital operations through paperless processes, proudly announces the appointment of Mr. Santoshkumar Hiremath as a CX Leader and Head of Operations. In his new role, Santoshkumar will be responsible for overseeing all operational functions, managing project execution, ensuring client success, and fostering team growth.

“We are thrilled to welcome Santoshkumar to the Ecobillz team,” said Dr. Ameet Patil, CEO of Ecobillz Private Limited. “Santosh brings a wealth of experience in Operations and Customer experience management. His proven track record of achievements will be crucial as we continue to expand and deliver exceptional service to our Customers.” he further added.

With over 23 years of experience in the tech sector, Santoshkumar is a seasoned professional known for delivering Operational excellence and exceptional client experiences. Prior to joining Ecobillz, he held leadership positions at HP, Dell, Concentrix, and most recently, at Lenovo.

“I’m excited to join Ecobillz and be part of a company dedicated to helping businesses go paperless, improve efficiency and client satisfaction,” said Mr. Santoshkumar Hiremath. “I look forward to collaborating with the Ecobillz team to drive the company’s growth and deliver even more value to our customers.”

Mr. Santoshkumar Hiremath is a certified COPC Customer Experience Leader with extensive experience in global operations and client behaviour analysis. He has a proven ability to identify and seize business opportunities, build, and lead high-performing teams.

With offices in London, Dubai and India - Ecobillz offers comprehensive solutions for businesses seeking to streamline operations, reduce costs, and automate manual tasks. The company’s Digital Automation platform empowers businesses to optimize workflows, enhance customer satisfaction, and gain valuable business insights from data. Ecobillz serves a wide range of industries, including Hospitality, Quick Service Restaurants (QSR), and Retail.

Founded by Dr. Ameet Patil and Mr. Nitesh Singh Rathore in 2016, Ecobillz is an AI-led B2B SaaS Digitisation platform that digitizes, collects, aggregates data and builds complex back-office automation systems. The product, connects with the existing systems and software, accessing the data and streamlining them onto Ecobillz platform to ease the document management process in large organisations.  The platform aims to build the technology that can read, accumulate documents and store data in real-time, thus leading to an efficient digitized document management system.

Ecobillz has firmly established itself as a trusted partner of the Indian hospitality industry and is working with the businesses to fine tune and personalise the requirements of India’s leading Hotel chains. Ecobillz has already provided options like sending Registration card via email or WhatsApp in advance; providing access to all invoices/documents on guest’s phone, verification of resident and non-resident guests, accessing digital Food and Beverage menu on guest’s phone and providing payment options online.