NeoBiz - Helping SMBs streamline their sales management process
India, a country with a population of a billion-plus, presents massive opportunities for the 63 million SMBs spread across 700+ districts. But with the opportunities, comes a pressing need to transition from conventional to more modernized ways of operating business.
The bid to remain competitive has driven businesses to adopt new technologies. These technologies help streamline the current processes to maximize business output. Sales, an integral part of a business, hasn’t remained untouched by the transformation.
To stay ahead of the competitors, small and medium businesses need to digitally transform their sales. Every single prospect or customer is important, but the sales process is highly prone to human error and this error may result in their potential loss. Also, maintaining endless spreadsheets or noting down important information on papers, inconsistent engagement with customers, disorganized management, and more are only pulling down business growth.
Seeing the growing need for SMBs to transform their sales, Arpit Khandelwal, IIT Bombay alumnus and ex-Ola, and Ankit Kumar Agrawal, ex-CarDekho and ex-Cvent, came up with NeoBiz. It’s a product by NeoDove, a SaaS startup founded in January 2020 that has recently raised $1.5M in a seed funding round led by India Quotient.
NeoBiz is a free sales management app specifically designed for the SMBs of Bharat, present in tier 1, tier 2, and tier 3 cities, and is currently in its pre-launch stage. With it, the NeoBiz team aims to contribute to the growth of millions of businesses.
Business owners, entrepreneurs, freelancers, and agents can use it to structure and organize their daily sales process. It’s a simple yet comprehensive mobile CRM that includes the essentials for day-to-day sales management.
Arpit says, “With NeoBiz, we aim to help the micro, small and medium businesses of India to effortlessly streamline their sales process. We understand how important it is to have a strong process in place, we’ve begun with sales but eventually, we will move on to solving pain points across other business functions as well.”
The COVID-19 outbreak has negatively impacted businesses. But these are also the times when digitization has sped up. Still, millions of businesses are yet to undergo a transition.
With NeoBiz, businesses can easily transform their sales process and significantly boost their productivity. Apart from storing and managing customer data on a single platform, users can segregate customers under customized tags, set reminders, and schedule messages beforehand, send important updates, offers, and reminders to customers via multiple communication channels, use the app in a language they prefer and get accurate insights on the business’ progress.
There are more features in the pipeline such as enabling integration with platforms like Facebook and Google Ads, integrations with telephony services, message templates, and team management. NeoBiz, for now, solves the sales problems faced by SMBs, but in time it aims to cover the other functions of a business, too.
Ankit says, “We learned a lot while implementing NeoDove in multiple companies present across various industries. While on that journey, we realized we wanted to do something similar for the growing SMBs. Hence, NeoBiz.”
NeoBiz’s biggest competitive advantage is that it is backed by NeoDove’s experience in providing businesses a high-impact solution to scale their growth. And with the founders’ strong combined experience of 20 years and the support of an exceptional team, NeoBiz is geared to positively impact the growing SMBs of India.
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